----- Shipping Policy -----
Order by Phone: 1-830-981-6000;
Online: http://www.mbboerne.com/ or at our authorized Mercedes-Benz dealer.
We accept the following credit cards: VISA, MasterCard, American Express and Discover.
Shipping & Handling Charges
For Orders:
- $25.00 and under - $5.25
- $25.01 to $50.00 - $7.75
- $50.01 to $75.00 - $9.75
- $75.01 to $100.00 - $11.75
- $100.01 to $200.00 - $13.75
- $200.01 and over - $15.95
Delivery Information
Regular Delivery A street address is required for all deliveries (P.O. Box not accepted). In-stock items will be shipped within 48 hours and should arrive within 7 - 10 business days of the date of the order. You will be notified of any delays that may occur.
Rush Delivery
For Next Business Day add $ 14.95 per address in addition to regular shipping and handling charges. For 2nd Business Day add $ 9.95 per address in addition to regular shipping and handling charges. Orders must be received by 3 p.m., Eastern time. Some heavy or bulky items may not be qualified for Rush Delivery. *Some heavy or bulky items may require an additional fee of $ 5 - $ 15.00. **For each additional shipping address, add $ 4.95 to the shipping and handling charges shown above.
Sales Tax Information
We are required by law to collect sales tax in all states, where applicable. Sales tax is added to the SUBTOTAL in the following states: AL, AZ, CA, ID, IL, IA, KY, LA, ME, MD, MI, MN, NJ, OK, VT, VA and WY. All other states have added sales tax for shipping and handling and merchandise.
Mailing Preference Service/Privacy Policy
Thank you for providing information that will allow us to serve you better. Mercedes-Benz USA, LLC takes your privacy very seriously. Please be assured that we follow a policy of not selling or trading personal information about our customers or prospective customers to any company or any person outside of Mercedes-Benz USA, LLC other than our affiliate companies and our authorized Mercedes-Benz Dealers. If you are receiving duplicate catalogs, if we do not have your correct name and address, or if you would like to stop receiving our catalog, we want to know. Please call our Customer Assistance Coordinators at 1-800-367-6372.
MISPRINTS:
While we have made every effort to ensure the accuracy and clarity of the information presented in this webstore, we are not responsible for error or omissions which are subject to correction without notice. Certain accessories may require additional components to complete the installation in your vehicle. Check with an authorized Mercedes-Benz dealer or call our Customer Assistance Coordinators for specific information. All illustrations and specifications contained in this webstore are based on the latest product information available at the time of publication. Mercedes-Benz reserves the right to make any changes at any time, without notice, in colors, materials, equipment, specifications and pricing. Any variations in colors shown are due to reproduction variations in the printing process.
----- Return Policy -----
The Mercedes-Benz Customer Assurance
If, for any reason, you are not completely satisfied with any product from the Lifestyle Collection catalog simply return any unwashed, unworn or defective merchandise within 90 days from purchase to either receive a refund on the purchase price or to replace the product free of charge. Please note that some items may in addition carry manufacturer warranties. Please see the separate warranty booklet that comes with the sunglasses, watches, and luggage.
Returns and Exchanges
Please send any returns insured for full value. Retain insurance receipt. Refunds will be issued to the credit card used for purchase. Shipping charges are refunded only for damaged or defective merchandise and errors in shipping. Please call our Customer Service team at 1-800-367-6372 for assistance. Send package with original packing slip to:
The Mercedes-Benz Lifestyle Collection Catalog
ATTN: Returns
31445 IH 10 West
Boerne,TX 78006
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